Scanoba Support

Scan Like a King. Need a hand? We usually reply within 1–2 business days.

My scan isn't saving to the Library

Make sure you tap "Save Document" on the naming screen after reviewing your pages — scans aren't saved until that step completes. If it still doesn't show up, try closing and reopening the app.

I upgraded to Pro but it's not showing on my other device

Open Settings → Restore Purchases, and sign in with the same Apple ID or Google account you purchased with. Scanoba Pro restores by account, not by device.

I locked a document and forgot how to unlock it

Open the document, authenticate with your device's fingerprint/Face ID/PIN, then go to Tools → Document Lock, select it, and turn the lock off.

How do I delete my data?

Everything Scanoba stores lives only on your device. Delete individual documents/folders from within the app, or uninstall the app to remove everything at once. See our Privacy Policy for details.

Something else

Just email admin@tegribas.com and describe what happened — screenshots help a lot.